Sales & Business Performance

- Achieve monthly and quarterly sales targets.
- Drive sales of HP laptops, desktops, accessories, printers, and related products.
- Monitor store performance and implement strategies to increase revenue.
- Maximize upselling and cross-selling opportunities.
- Analyze sales reports and take corrective actions where required.

Store Operations

- Ensure smooth daily store operations.
- Maintain visual merchandising and HP brand standards.
- Monitor stock availability and coordinate timely replenishment.
- Ensure proper opening and closing procedures are followed.
- Maintain cleanliness, safety, and overall store appearance.

Team Management

- Supervise, motivate, and coach the store team.
- Prepare staff schedules and manage attendance.
- Conduct daily sales briefings and performance reviews.
- Train employees on products, customer service, and sales techniques.
- Ensure adherence to company policies and grooming standards.

Customer Service





- Deliver an exceptional customer experience.
- Resolve customer complaints promptly and professionally.
- Build long-term customer relationships and encourage repeat business.
- Ensure high customer satisfaction scores.

Inventory & Cash Management

- Monitor inventory levels and minimize stock discrepancies.
- Conduct regular stock audits and ensure inventory accuracy.
- Ensure proper billing, cash handling, and POS operations.
- Maintain records of cash, invoices, and store documentation.

Compliance & Reporting

- Ensure compliance with company policies and SOPs.
- Prepare daily, weekly, and monthly sales and operational reports.
- Coordinate with HR, Finance, Warehouse, and Operations teams.
- Ensure compliance with audit and statutory requirements.

📌 Retail Store Manager (Bengaluru)
🏢 It World
📍 Bengaluru