- Achieve sales targets and improve store performance.
- Manage and supervise multiple stores across Delhi NCR & Dehradun.
- Lead, guide and motivate store teams.
- Ensure proper staffing and timely hiring.
- Monitor attendance, discipline, grooming and SOP compliance.
- Improve employee engagement and reduce attrition.
- Ensure good customer service and store presentation.
- Monitor stock availability, inventory and product losses.
- Check that all company processes and policies are followed.
- Review store performance and take corrective actions where required.
- Regularly share updates on sales, manpower and store operations.
- Handle day-to-day operational issues and ensure smooth store functioning.
Requirements
- 2–4 years of experience in retail operations.
- 1–2 years of experience managing multiple stores.
- Experience as Retail Supervisor, Cluster Manager or similar role.
- Experience in Up-to-date Trade (SIS) or General Trade.
- Good team management and communication skills.
- Ability to motivate teams and achieve targets.
- Good problem-solving and execution skills.
- Comfortable travelling across Delhi NCR and Dehradun.