- Build and maintain robust relationships with existing and potential clients.
- Communicate with clients through calls, WhatsApp, email, and other communication channels.
- Understand client requirements and provide suitable solutions.
- Handle client queries, concerns, and complaints professionally.
- Coordinate with internal teams to ensure timely resolution of client issues.
- Follow up with clients regarding orders, services, payments,
and other requirements.
- Maintain accurate records of client interactions and follow-ups.
- Ensure regular follow-up and customer satisfaction.
- Identify opportunities for repeat business and upselling.
- Prepare and share regular updates/reports with the reporting manager.
- Achieve assigned individual and team targets.
- Ability to handle multiple clients and tasks efficiently.
- Previous experience in client handling, customer relationship, upselling and cross-selling will be an advantage.
📌 Client Relationship Executive (New Delhi)
🏢 Usedon Computer India Private
📍 New Delhi
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