Job Summary:;/

The HR Executive in the retail sector is responsible for managing end-to-end human resource functions, including recruitment, employee relations, and performance management. The role focuses on supporting store operations by ensuring effective workforce management and a positive employee experience.

1. Recruitment & Staffing

· Hire retail staff: bakers, helpers, cashiers, sales executives, delivery staff

· Coordinate walk-in interviews and local hiring drives

· Manage onboarding and documentation for new employees

· Ensure proper staffing across all bakery outlets/shifts

? 2. Employee Onboarding & Training

· Conduct induction programs for recent hires

· Train employees on:

· Customer service standards

· Hygiene & food safety practices

· POS (billing systems)

· Coordinate skill development for bakers and kitchen staff

?‍?‍? 3. Employee Relations

· Maintain a positive work environment in outlets and kitchen

· Handle disciplinary actions when required

· Reduce attrition by engaging staff

? 4. Retail Operations Support

· Coordinate with store managers for manpower planning

· Ensure proper shift scheduling (morning/evening/night baking)

· Support new outlet openings (hiring & setup)

? 5. Health, Safety & Hygiene





· Ensure employees follow hygiene standards (critical in bakery)

· Conduct periodic checks on grooming and cleanliness

· Support implementation of food safety standards (FSSAI guidelines)

? 6. Employee Engagement Activities

· Organize team-building activities and festivals

· Recognize top performers (Employee of the Month)

· Celebrate events (store anniversaries, festive promotions)

? 8. HR Documentation & Reporting

· Maintain employee files and HRMIS data

· Prepare reports:

· Attendance

· Attrition

· Hiring status

· Coordinate audits and inspections

? Key Skills Required

· Strong communication (especially with frontline staff)

· Knowledge of labor laws (India-specific)

· Ability to handle shift-based retail workforce

· Conflict resolution and multitasking

Qualifications:

· Bachelor’s degree in HR, Business Administration, or related field

· MBA/PGDM in HR (preferred)

Experience:

· 3+ years of HR experience (Retail industry preferred)

Work Environment:

· Frequent travel to retail stores

· Fast-paced, target-driven environment

· May require working on weekends/holidays depending on retail operations

📌 Retail HR Executive (Hyderabad)
🏢 Swiss Castle Bakery
📍 Hyderabad