The Hub Manager owns the end-to-end operations of hub . You will be the single point of accountability for your hub’s P&L;, team health, and customer promise. This is a high-ownership, high-visibility role at the heart of our quick-commerce engine.
What You’ll Own
• Hub Operations & Fulfillment
• Run daily store operations across inbound, storage, professionals, rider management.
• Maintain order fill rates and completion within SLA windows.
• People & Performance
• Lead, schedule, and foster a team of professionals, riders, and store associates.
• Own attendance, roster planning, and surge staffing in coordination with HR.
• Conduct daily huddles, performance reviews, and on-the-floor coaching sessions.
• Build a culture of accountability, speed, and continuous improvement.