Job Summary Radical Minds Pvt Technologies is hiring Customer Support professionals for the Aliaxis process.

The role involves handling customer interactions through chat and email, with blended-process responsibilities as required.

The ideal candidate should have valuable communication skills in English and Hindi and be comfortable working from the office in a day-shift environment.

Key Responsibilities

Respond to customer queries and requests through chat and email in a professional and timely manner.

• Understand customer concerns and provide accurate information and appropriate resolutions.

• Follow process guidelines, quality standards, and customer service protocols.

• Maintain accurate records of customer interactions and update relevant systems.

• Escalate complex or unresolved issues to the appropriate team when required.

• Meet defined productivity, quality, response-time, and customer satisfaction targets. Candidate Requirements

• Candidates with 3 months to 6 months of relevant customer support, chat, email, or blended-process experience.

📌 Customer Care Executive (Bengaluru)
🏢 BACKFILLS HUMAN RESOURCES
📍 Bengaluru