Meridian is an offline marketing and sales company with operations across the UK, US, and India. We help brands grow by connecting them directly with their customers — building real relationships that translate into real results.
About the Role
Join as a Customer Service Associate and be the first point of contact for our customers — resolving queries, handling concerns, and making sure every interaction leaves a good impression. Real conversations, real impact — not a desk job.
What You'll Do
- Handle customer queries and resolve issues quickly and professionally
- Maintain accurate records of interactions and follow up on unresolved concerns
- Coordinate with sales and field teams to address customer concerns
- Support onboarding of new customers
- Report recurring issues and feedback to your manager
What We're Looking For
- Robust communication and interpersonal skills
- Graduation not required — we care about effort, not degrees
- Patient, problem-solving mindset — with or without experience, this role is for you
What You Get
- Fixed salary + performance incentives
- Fast-track promotion to management roles
- On-the-job training provided
- Immediate joining
📌 Customer Service Associate (New Delhi)
🏢 Meridian
📍 New Delhi
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