Customer Service Associate (CSA) – More SupermarketJob Title: Customer Service Associate (CSA)
Job Responsibilities:
- Welcome and assist customers in a friendly and qualified manner.
- Help customers locate products and answer their queries.
- Ensure shelves are stocked, organized, and properly displayed.
- Monitor product availability and replenish stock as needed.
- Operate the billing/POS counter accurately (if assigned).
- Handle cash, digital payments, and issue bills/receipts.
- Maintain cleanliness and hygiene in the store.
- Check product expiry dates and remove damaged or expired items.
- Support inventory counting and stock management activities.
- Follow company policies, safety standards, and customer service guidelines.
- Coordinate with team members to ensure smooth store operations.
Eligibility:
- Minimum qualification: 10th/12th pass or Graduate.
- Good communication and customer service skills.
- Basic computer knowledge is preferred.
- Ability to work in rotational shifts, weekends, and holidays.
- Physically fit to stand for long hours and handle store activities.
Key Skills:
- Customer service
- Communication skills
- Teamwork
- Basic billing/POS operations
- Time management
- Problem-solving
- Attention to detail
Work Location: More Supermarket Store (as assigned)