*Position* : Customer Care Executive – Voice & Sales Process
Job Overview
Cogent E-Services Limited is hiring enthusiastic and customer-focused individuals for Voice and Sales processes. The selected candidates will be responsible for handling customer queries, resolving issues, providing product/service information, and achieving assigned sales targets.
Eligibility Criteria
Minimum qualification: 12th Pass
Age: 18 to 30 years
Excellent communication skills in English and Hindi
Strong customer-handling and problem-solving skills
Prior experience in Customer Service or Sales is preferred but not mandatory
Freshers can also apply
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Understand customer requirements and provide appropriate solutions.
Provide accurate information about products and services.
Identify customer needs and generate sales opportunities.
Convert leads and achieve assigned sales targets.
Maintain a high level of customer satisfaction.
Record customer interactions and follow the defined process guidelines.
Salary & Advantages
Salary: ₹18,000 – ₹23,000 per month
Performance-based incentives and bonuses
Comprehensive training
Career growth and development opportunities
Shift Details
Male Candidates: 24×7 rotational shifts
Female Candidates: 7:00 AM to 8:00 PM, any 9-hour shift
📌 Customer Care Executive (Bengaluru)
🏢 Cogent e services
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.