We are hiring Customer Support Executives for a voice process to handle inbound and outbound customer calls. The role involves assisting customers with service-related queries, providing accurate information, and ensuring a high level of customer satisfaction through effective communication.
Here are 4 clear responsibility points you can add:
- Explain company services and offers to customers in a simple and explicit manner so they can easily understand the benefits.
- Encourage customers to upgrade or purchase additional services through proper guidance and convincing communication.
- Resolve customer queries and complaints politely while ensuring a smooth and positive experience.
- Maintain high customer satisfaction by providing accurate information, timely support, and professional interaction at all times.
📌 Customer Support Executive (Chennai)
🏢 Le Intelligensia
📍 Chennai
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