Customer Service Representative (CSR)

Contact: 75748 61560

Location: 1st Floor, KOPA Mall, Mundhwa Road, Koregaon Park Annexe, Pune, Maharashtra – 411001

Eligibility:

- Minimum 10th / 12th Pass or Graduate

Key Responsibilities:

- Assist customers and deliver excellent customer service.
- Explain and demonstrate games to customers clearly and confidently.
- Handle cashiering, billing, and payment transactions accurately.
- Ensure a pleasant and engaging customer experience at all times.

Working Hours & Schedule:

- 9-hour shift per day
- 1 weekly off
- Weekends and public holidays are working days.

Shift Timings:

Female – Rotational Shifts

- 10:00 AM – 7:00 PM
- 11:00 AM – 8:00 PM
- 12:00 PM – 9:00 PM

Male – Rotational Shifts





- 1:00 PM – 10:00 PM
- 2:00 PM – 11:00 PM
- 3:00 PM – 12:00 AM
- 4:00 PM – 1:00 AM

Key: Candidates must be available for all applicable shifts during the first 15 days of joining.

Benefits (After Probation):

- Performance-based incentives
- 24 days of paid leave per year
- Double pay on public holidays
- Child education benefit

Requirements:

- Must strictly follow grooming and uniform standards.
- Comfortable with rotational shifts and standing work.
- Customer-friendly attitude and willingness to learn.

📌 Customer Service Representative (Pune)
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