20 Aug
|
Zest Corporate Solutions
|
Chennai
20 Aug
Zest Corporate Solutions
Chennai
Job Title: Inside Sales Executive
Department: Sales / Admissions
Industry: Education / EdTech / Training Academy
Experience: 1–3 years in inside sales, telecalling, counselling, or admissions
Location: [Location]
Employment Type: Full-time
Reports To: Sales Manager / Admissions Manager
We are looking for an energetic and target-oriented Inside Sales Executive to join our Education Academy. The candidate will be responsible for connecting with prospective students/parents, understanding their learning and career requirements, explaining relevant courses, handling queries, following up with leads, and converting qualified prospects into enrollments.
- Key ResponsibilitiesContact prospective students/parents through phone calls, WhatsApp, email, and other channels.
- Understand customer requirements and recommend suitable courses/programs.
- Explain course structure, advantages, fees, schedules, certifications, and career opportunities.
- Follow up consistently with leads generated through digital campaigns, website inquiries, referrals, and other sources.
- Maintain accurate lead and follow-up records in CRM.
- Achieve daily, weekly, and monthly enrollment/sales targets.
- Handle objections and resolve prospective students' queries professionally.
- Schedule counselling sessions, demos, webinars, or campus/academy visits where applicable.
- Coordinate with the academic/admissions team to ensure a smooth enrollment process.
- Maintain strong relationships with prospective and existing students.
- Track lead status, conversion rates, follow-ups, and sales performance.
- Stay updated on academy programs, competitor offerings, and industry trends.
- Participate in sales meetings, training sessions, and promotional activities
- Required SkillsExcellent communication and interpersonal skills.
- Strong convincing, negotiation, and objection-handling abilities.
- Target-driven and comfortable working in a sales environment.
- Good follow-up and relationship-management skills.
- Ability to understand customer needs and recommend appropriate solutions.
- Basic proficiency in MS Office, CRM tools, WhatsApp, and email.
- Good spoken English; knowledge of local/regional languages is an advantage.
- Positive attitude, self-motivation, and willingness to learn.
- QualificationsBachelor's degree or equivalent qualification preferred.
- Prior experience in education sales, EdTech, admissions counselling, tele-sales, or inside sales is preferred.
- Freshers with strong communication and sales aptitude may also be considered.
- Key Performance Indicators (KPIs)Number of calls and meaningful conversations.
- Lead follow-up and response rate.
- Course/demo counselling conversions.
- Enrollment/conversion rate.
- Monthly revenue/enrollment target achievement.
- Lead-to-admission conversion ratio.
- Customer satisfaction and follow-up quality.
- What We OfferCompetitive salary + performance-based incentives.
- Sales and product training.
- Career growth opportunities.
- Supportive and performance-driven work environment.
- Opportunity to build a career in the growing education sector.
Ideal Candidate: A confident, persuasive, and student-focused sales professional who enjoys interacting with people, consistently follows up on leads, and is motivated by achieving measurable enrollment targets.
📌 Inside Sales Executive- Education Academy (Chennai)
🏢 Zest Corporate Solutions
📍 Chennai