We are looking for a confident and result-oriented Sales Executive to join our premium furniture showroom in Mohali.
The role is focused on handling showroom customers, understanding their requirements, providing product recommendations, and converting enquiries and walk-ins into sales.
Key Responsibilities
1. Drive Sales Targets
* Achieve individual monthly sales targets.
* Maximize conversions through effective selling, upselling and cross-selling.
* Focus on increasing average order value.
2. Handle Customer Interactions
* Welcome and assist customers professionally.
* Understand their requirements, preferences and budget.
* Recommend suitable sofas, recliners, beds, dining and other furniture.
* Explain product features, quality, materials and pricing.
3. Sales Conversion & Follow-ups
* Convert walk-in enquiries into confirmed orders.
* Maintain regular follow-ups with prospective customers.
* Handle negotiations and close sales effectively.
4.
Customer Experience
* Provide a premium and personalized showroom experience.
* Maintain strong relationships with customers throughout the sales process.
* Ensure smooth coordination from enquiry to order confirmation.
5. Product Knowledge
* Develop solid knowledge of all products, materials, features and specifications.
* Stay updated on new products, offers and promotions.
6. Showroom Discipline
* Maintain cleanliness, presentation and readiness of the assigned showroom area.
* Ensure products are properly displayed and pricing information is updated.
* Follow company sales processes and SOPs.
Desired Profile
* minimum 2 years of experience in retail sales, preferably furniture, interiors, home décor, automobiles, luxury retail or a similar industry.
* Excellent communication and interpersonal skills.