20 Aug
|
Niraamay Wellness Center
|
Nashik
20 Aug
Niraamay Wellness Center
Nashik
Work Schedule & Engagement Terms
- The Center is currently operational on Saturday, Sunday, and Monday only.
- On the remaining working days, the selected candidate is required to attend the Center for full-day sessions for the purpose of continuous training and orientation until full-scale operations commence.
- Once the Center operations start fully, the position will transition into a full-time role.
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- Primary ResponsibilitiesGreet patients visiting the center for information, treatment, or follow-up in a courteous and professional manner.
- Provide patients with a comprehensive information booklet explaining holistic treatment approaches based on yoga and naturopathy, with emphasis on:
- Energy utilization
- Healing without medication
- Healing without physical touch
- Clearly explain the concept of holistic treatment, focusing on:
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- Balance of the body’s elements
- Techniques used to release excess or imbalanced energy through defined methods
- Educate patients about holistic treatment methods and address their initial queries with clarity and empathy.
- Guide patients to connect with the center’s official social media platforms and provide information about relevant playlists, videos, or digital resources related to their treatment.
- Schedule patient appointments based on therapist/doctor availability, ensuring proper time allocation.
- Secondary ResponsibilitiesConfirm appointments for patients who have already been scheduled.
- Guide patients through the appointment and treatment initiation process, including:
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- Required procedures
- Follow-up protocols
- Assist patients in filling out all necessary forms and consent documents, ensuring completeness and accuracy.
- Enter complete and accurate patient details into the software system, including:
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- Personal information
- Treatment-related data
- A clear and updated photograph of the patient
- Inform patients about the expected waiting and consultation time and direct them to the doctor’s/healer’s cabin accordingly.
- In case of missed appointments:
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- Check for available slots
- Reschedule promptly to ensure continuity of care
- Tertiary ResponsibilitiesConduct regular patient follow-ups, addressing concerns, progress updates, and treatment-related queries.
- Update patient photographs in the software system when visible changes occur due to treatment progress.
- Provide reassurance and emotional support to patients’ family members, especially in responsible or long-term cases.
- Ensure patients who miss appointments are informed about:
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- Rescheduling procedures
- Importance of treatment continuity and follow-ups
- Coordinate with senior staff, therapists, and doctors to maintain regular follow-ups, particularly for long-duration treatment plans.
- Record detailed patient remarks, observations, and concerns in the software system.
- Digital Documentation & Reporting ResponsibilitiesMaintain digital patient reports in the system as per organizational guidelines.
- Capture and upload random aura photographs strictly according to prescribed protocols and ethical standards.
- Ensure proper tagging, date stamping, and secure storage of all digital records.
- Maintain confidentiality and accuracy while handling all digital patient data.
- Update reports periodically based on treatment milestones and reassessments.
- Additional ResponsibilitiesIdentify and record any financial difficulties faced by patients and escalate the information to management for appropriate action.
- Liaise with the Healing Center Team Leader for:
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- Urgent follow-ups
- Emergency or priority appointments
- Expedite appointments for patients affected by cancellations or medical urgency.
- Communicate regularly with patients regarding:
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- Treatment progress
- Challenges faced during therapy
- Guidance or assistance required
- Perform all additional tasks assigned by the organization, in alignment with operational requirements, patient care standards, and ethical guidelines.
📌 Patient Relationship Executive (Nashik)
🏢 Niraamay Wellness Center
📍 Nashik