• To carry out all camp counseling duties relating to:
o New Patient Management, Assessment counseling, and recording
o Choice of counseling post appropriate clinical advice as per guidelines
o Procedure & Financial Counselling - Counsel the patients and the accompanying family members about the advantages and risks of IVF (IVF or any other investigation / procedure / treatment as advised) transparently.
• To provide appropriate feedback, and issue resolution of the patients in coordination with Center ops
• Oversee management of quality parameters for patients and monitor controls and reporting mechanisms regarding counseling outcomes in collaboration with Center Ops
Protocols and Standard Operating Procedures
• To execute counseling advise and sessions as per the existing Patient SOPs & Protocols
• To be competent with counseling for all infertility profile patients
Compliance and Supervisory
• To ensure compliance with counseling documentation related to clinical work.
• To provide counseling oversight support for Operations including any escalations and mentorship.
• To assist in the reporting and monitoring mechanisms with respect to counseling quality standards at the Center