We are hiring Associates for an International Voice Process. The role involves contacting healthcare providers, hospitals, and insurance companies in the US to retrieve and verify medical records while ensuring timely follow-ups and maintaining quality standards.
Key Responsibilities
Contact healthcare providers, hospitals, and insurance companies to retrieve medical records.
Make outbound calls and follow up on pending requests.
Maintain accurate documentation and update records in the system.
Coordinate with internal teams to ensure timely completion of requests.
Meet daily productivity and quality targets.
Maintain confidentiality and comply with process guidelines.
Eligibility
Graduate or Undergraduate.
1–2 years of experience in International Voice Process or Medical Record Retrieval preferred.
Freshers with excellent English communication skills may also be considered.
Excellent verbal and written English communication.
Good computer skills and typing speed.
Comfortable working in the US Shift.
Preferred Skills
International Voice Process experience
Medical Record Retrieval
Customer Service
Outbound Calling
Healthcare Process Knowledge
Valuable Communication Skills
MS Office & Basic Computer Knowledge
Benefits
✅ 5 Days Working
✅ Attractive Salary Package
✅ Career Growth Opportunities
✅ International Process Exposure
✅ Professional Work Environment
Interested candidates can share their updated resume or contact us for more details.
📌 Customer Support Executive (Ahmedabad)
🏢 SMART LION
📍 Ahmedabad
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