Customer Care - Voice Process(US Shifts) (New Delhi)

Customer Care - Voice Process(US Shifts) (New Delhi)

20 Aug
|
Achieve High HR Services
|
New Delhi

20 Aug

Achieve High HR Services

New Delhi

Key Responsibilities & Requirements -:

- Conduct outbound cold calling or follow-ups to sell products/services and set appointments for international markets.
- Adjust communication style and vocabulary to suit the cultural nuances of target regions (e.g., US, UK Process)
- Consistently meet or exceed targets for Average Handle Time (AHT), Customer Satisfaction (CSAT) scores, and conversion rates
- Exceptional verbal and written command of the English language with a clear, skilled speaking voice
- Willingness to work in rotational, night, or evening shifts to accommodate overseas time zones
- Familiarity with computers, internet browsers, and CRM tools

Thanks

📌 Customer Care - Voice Process(US Shifts) (New Delhi)
🏢 Achieve High HR Services
📍 New Delhi

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