Customer Care Executive (Bikaner)

Customer Care Executive (Bikaner)

20 Aug
|
Audi Motors Private
|
Bikaner

20 Aug

Audi Motors Private

Bikaner

Customer Care ExecutiveLocation: Samta Nagar, Bikaner

Department: Customer Care / CRM

Positions: 15

- Job ResponsibilitiesHandle customer calls and provide professional assistance.
- Make outbound calls to customers for follow-ups, service reminders, feedback, and appointments.
- Maintain regular communication with customers and resolve their basic queries.
- Coordinate with the Sales and Service teams for customer requirements.
- Maintain accurate customer information and call records in the system.
- Follow up with customers to ensure a positive customer experience.
- Conduct customer satisfaction and feedback calls.
- Achieve assigned daily and monthly calling and follow-up targets.
- Escalate customer complaints or important issues to the concerned senior.
- EligibilityEducation: 12th Pass or Above.




- Experience: Calling / Telecalling / Customer Care experience preferred.
- Computer Knowledge: Basic computer knowledge is required.
- Good communication and interpersonal skills.
- Hindi communication is essential; basic English communication will be an advantage.
- Fresher candidates with positive communication skills may also be considered.
- Key SkillsGood communication skills
- Customer handling
- Telecalling & follow-up
- Basic computer knowledge
- MS Office / CRM knowledge
- Positive attitude and teamwork
- Target-oriented approach

Contact9414138510 / 95712 50697

📌 Customer Care Executive (Bikaner)
🏢 Audi Motors Private
📍 Bikaner

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