About SafeCloakSafeCloak provides smart digital locker solutions for secure and convenient storage. We are looking for an Operations Executive who will be responsible for assisting customers with locker-related operations and ensuring smooth day-to-day functioning of the lockers.

- Job ResponsibilitiesAssist customers with using SafeCloak digital lockers.
- Help customers with locker booking, opening, closing, and pickup-related issues.
- Monitor locker operations and identify technical or operational issues.
- Coordinate with the technical and maintenance team whenever an issue requires further assistance.
- Visit locker locations when required to check and resolve operational issues.
- Ensure lockers are available and functioning properly.
- Handle customer queries professionally and provide timely assistance.
- Report damaged lockers, faulty doors, display issues, power problems, or other operational concerns to the concerned team.
- Maintain proper records of locker-related issues and actions taken.
- Support the operations team during emergencies or urgent locker-related issues.
- Follow company SOPs, safety guidelines, and operational procedures.




- Be adaptable to work in rotational shifts, including weekends and holidays, as per operational requirements.
- Required SkillsGood communication and customer-handling skills.
- Basic knowledge of smartphones and digital applications.
- Ability to understand and troubleshoot basic operational issues.
- Responsible and punctual approach toward work.
- Ability to work independently as well as with a team.
- Willingness to travel to locker locations when required.
- Basic technical understanding will be an added advantage.
- EligibilityMinimum qualification: 12th pass; graduates are preferred.
- Freshers can apply.
- Candidates with experience in operations, customer support, field work, or technical support will be preferred.
- What We OfferOpportunity to work with a growing smart-locker technology company.
- On-the-job training and learning opportunities.
- Career growth based on performance.
- Exposure to operations, customer support, and smart locker technology.

For Applications / Queries:

Shubham – HR

SafeCloak

Contact: (phone hidden)

📌 Field Executive (Hyderabad)
🏢 Cloaktech Solutions
📍 Hyderabad