- Sales generation: Make outbound calls to potential customers, present product/service information, and persuade them to make a purchase.
- Customer interaction: Answer customer questions, address concerns or objections professionally, and handle complaints.
- Relationship management: Build and maintain relationships with existing customers to encourage repeat business and upsell products.
- Sales targets: Consistently meet or exceed monthly and daily sales goals.
- Record keeping: Maintain accurate and up-to-date records of all sales activities, leads, and customer interactions in a CRM system.
- Product knowledge: Develop a deep understanding of the company's products and services to offer appropriate recommendations.