20 Aug
|
SSL EDUCATION
|
Madurai
20 Aug
SSL EDUCATION
Madurai
SSL EDUCATION – JOB DESCRIPTIONPosition: Branch ManagerLocation: Tamil Nadu – SSL Education Branches
Department: Branch Operations & Sales
Experience: 3+ Years in Branch Management / Sales / Education / Service Industry
Employment Type: Full-Time
About the RoleWe are looking for an energetic and responsible Branch Manager to manage the complete branch operations, achieve business targets, lead the team, and ensure excellent customer service.
- Key ResponsibilitiesManage day-to-day branch operations and ensure smooth functioning.
- Achieve monthly admission, revenue, collection, and student enrollment targets.
- Lead, motivate, and monitor Counselling, Telecalling, Marketing, and Support teams.
- Set daily and weekly targets for the branch team and track performance.
- Monitor leads, follow-ups, walk-ins, admissions, and conversions.
- Handle customer/student enquiries and resolve complaints professionally.
- Build strong relationships with students, parents, schools, colleges, and local customers.
- Conduct daily team meetings and performance reviews.
- Identify low-performing employees and provide coaching and improvement plans.
- Ensure proper follow-up of all leads and pending admissions.
- Coordinate with the HR and management teams for recruitment and manpower requirements.
- Maintain branch reports, MIS, attendance, collections, and daily activity records.
- Ensure branch discipline, punctuality, and company policies are followed.
- Take responsibility for overall branch business growth and employee performance.
- Required SkillsStrong leadership and team management skills.
- Excellent communication and convincing skills.
- Confident in handling customers and parents.
- Strong sales and target-oriented mindset.
- Good problem-solving and decision-making ability.
- Ability to motivate and develop team members.
- Good knowledge of MS Office / Google Sheets and basic reporting.
- Should be energetic, responsible, and comfortable working with targets.
- Extrovert and confident personality preferred.
- Preferred Candidate ProfileGraduate in any discipline.
- 3+ years of relevant experience in Branch Management, Sales, Education, Banking, Insurance, Service, or similar industries.
- Candidates with proven team-handling and target-achievement experience will be preferred.
- Local candidates with good knowledge of the branch location are preferred.
- Performance ExpectationsBranch monthly target achievement.
- Team productivity and conversion improvement.
- Lead-to-admission conversion.
- Customer satisfaction and retention.
- Employee discipline and performance.
- Overall branch revenue and business growth.
Salary₹20,000 – ₹30,000 per month
Salary will be based on experience and interview performance.
Additional: Performance incentives may be provided based on company policy.
- Why Join SSL Education?
- Growth-oriented work workplace
- Leadership and career development opportunities
- Performance-based incentives
- Opportunity to manage and develop a complete branch team
📌 Branch Manager (Madurai)
🏢 SSL EDUCATION
📍 Madurai