We are looking for an experienced and technically skilled IT Support Executive to provide hardware, software, and technical support to employees and customers. The ideal candidate should have at least 2 years of experience and strong troubleshooting skills.
Key Responsibilities
- Provide technical support for hardware, software, and basic network-related issues.
- Install, configure, and maintain computers, printers, and other IT equipment.
- Troubleshoot hardware and software problems and provide timely solutions.
- Diagnose and resolve operating system, application, and connectivity issues.
- Perform hardware installation, configuration, and replacement when required.
- Assist users with software installation, updates, and technical issues.
- Maintain records of IT equipment, repairs, and support requests.
- Monitor and maintain the proper functioning of IT systems and devices.
- Provide technical assistance to employees and resolve day-to-day IT issues.
- Coordinate with external vendors for hardware or software-related support when required.
Eligibility Criteria
- Education: Diploma
- Experience: Minimum 2 Years
- English: Basic English
- Preferred Industries: Hardware & Networking, Internet, IT Services & Consulting, Software Product