Guest Relations Executive (Mumbai)

Guest Relations Executive (Mumbai)

20 Aug
|
IMPRESARIO Entertainment & Hospitality
|
Mumbai

20 Aug

IMPRESARIO Entertainment & Hospitality

Mumbai

Guest Relations Executive (GRE)

Department: Operations Service

Reports to: Restaurant Manager

Job Summary:

Responsible for managing guest experience, handling queries, resolving complaints, and ensuring the overall satisfaction of all guests.

Key Responsibilities:

Ensure a seamless guest experience from entry to exit.

Build relationships with regular guests and ensure personalized service.

Handle guest feedback and coordinate with service, kitchen, and bar teams.

Maintain reservation logs and guest database.

Assist with promotions, events, and special activations.

Ensure guest areas and reception desks are well-maintained.

Skills & Requirements:

Exceptional communication and interpersonal skills.

Solid problem-solving and conflict resolution abilities.

Well-groomed and confident personality.

Minimum 1–4 years of experience in guest relations or hospitality.

📌 Guest Relations Executive (Mumbai)
🏢 IMPRESARIO Entertainment & Hospitality
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: guest relations executive (mumbai) / mumbai