We are looking for a Technical Support Executive to provide support to customers using our software products.
- Assist customers with product-related queries and technical issues.
- Understand and troubleshoot basic software/application problems.
- Guide customers on product features and usage.
- Handle customer queries through calls, chat, email, or support tickets.
- Coordinate with the technical team for issues requiring further assistance.
- Valuable communication skills and basic understanding of software/IT are required.