- 8+ years in a Business Analyst or operations role, preferably in a SaaS environment
- 6+ years of hands-on experience in CPQ or other quote-to-cash system
- Track record contributing to go-to-market initiatives in high-growth, scaling organisations; proven ability to translate strategy into executable plans
- Self-starter & Results-Driven: demonstrates a high level of productivity with minimal oversight; takes ownership, shows initiative, and proactively drives solutions to completion
- Strategic thinker: evaluate things holistically and for the long term, make decisions using a strong blend of technical chops, risk assessment, and understanding of business needs and priorities
- Excellent communication and follow-up skills; transparency, and the ability to synthesise information into a clear, digestible format for business operations teams
- Adept collaboration skills; Comfort working cross-functionally and learning new domains quickly; technical fluency in systems and data concepts; ability to influence without formal authority
- Strong analytical skills; able to assess CPQ and downstream impacts, analyse data to identify issues, and recommend solutions
- Hands-on experience with operational tools and systems (e.g., Salesforce,



Jira); familiarity with quoting, SKU configuration, and the product development lifecycle
- Detailed knowledge of CPQ functionalities and the ins and outs of PDM & CPQ setting
- Program management skills across intake, SLAs, dashboards, and stakeholder management and enablement
- High-energy, company first, positive attitude: Passionate and motivated to make a massive impact and work hard in a fast-paced environment
- You are detail-oriented, leverage your resources, and get things done on time with quality results

Preferred

- Experience delivering NPI releases, complex SKU updates, and changes that span multiple workstreams.
- SFDC administration experience and/or Salesforce certifications.
- Familiarity with AI concepts, ideally as applied to the Sales function, is a plus.
- Top 3 must have hard skills: NPI lauch experience (SKU creation, management), Salesforce CPQ,
- Top 3 must have soft skills: Proactive/Self-starter, strong/transparent communication skills, detail oriented
- What does a day in the life of this worker look like? Working with xf teams on launch of new offerings at organization, updates to existing packaging

📌 Sr. NPI Operations Analyst (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru