Handle customer queries related to bank services and products (loans, accounts, credit cards, etc.)
Process customer requests through calls or email/chat depending on the process
Perform KYC updates, form validation, and transaction support
Maintain accurate records and ensure data security and compliance
Provide high-quality customer service and resolve banking issues efficiently
Skills Required:
Good communication (Voice) / Valuable written English (Non-Voice)
Basic knowledge of banking/finance products
Customer support mind set and problem-solving skills
Typing skills (for Non-Voice)
Willingness to work in rotational shifts (if required)
Benefits:
Fixed weekend offs (for some processes)
Career growth in banking/BPO sector
Training provided for fresher’s
Comfortable office work environment
Regards,
Sofia HR,
(phone hidden)
📌 Banking Sector Voice Jobs Vacancy in Chennai (India)
🏢 Sofia4260890
📍 India
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