Job Description – Automobile Team LeaderPosition: Team Leader – Automobile
Department: Sales / Automobile
Location: Gurugram, Haryana
Experience: 3–5 Years in Automobile Industry
Employment Type: Full Time
Job SummaryWe are looking for an experienced and result-oriented Automobile Team Leader to manage and guide the team, achieve sales targets, ensure customer satisfaction, and maintain smooth day-to-day operations.
- Key ResponsibilitiesLead, motivate, and manage the automobile sales team.
- Achieve monthly and quarterly sales targets.
- Monitor individual team performance and prepare performance reports.
- Generate and follow up on customer leads.
- Ensure proper customer handling and excellent customer experience.
- Support team members in negotiations, product presentations, and closing deals.
- Maintain robust knowledge of vehicle models, features, pricing, finance, and offers.
- Coordinate with CRM, Finance, Insurance, and other departments.
- Ensure proper follow-up of enquiries, test drives, bookings, and deliveries.
- Handle customer complaints and resolve issues professionally.
- Conduct regular team meetings and performance reviews.
- Ensure compliance with company and dealership processes.
- Maintain accurate records and update CRM/DMS regularly.
- Candidate RequirementsGraduate preferred; Automobile/Management background will be an advantage.
- 3–5 years of relevant automobile dealership experience.
- Minimum 1–2 years of team-handling experience preferred.
- Strong communication and leadership skills.
- Good knowledge of MS Office and CRM/DMS.
- Target-oriented with strong sales and negotiation skills.
- Valid driving license preferred.
- Key SkillsTeam Management
- Sales & Target Achievement
- Customer Relationship Management
- Leadership & Communication
- Negotiation Skills
- CRM/DMS Handling
- Problem Solving
- Performance Monitoring