Job Responsibilities:

- Make outbound calls to prospective clients and explain the company’s visa and immigration services.
- Handle incoming calls and respond to client queries professionally.
- Follow up with leads and existing clients regarding their applications and services.
- Provide accurate information about visa processes, requirements, documentation, and company services.
- Maintain proper records of calls, leads, follow-ups, and client communication.
- Schedule appointments for clients with the concerned counsellor or consultant.
- Coordinate with the sales and counselling team to ensure timely follow-up.
- Build good relationships with clients and provide professional customer service.
- Achieve assigned daily/weekly calling and follow-up targets.
- Maintain confidentiality of client information and company records.

Required Skills:

- Good communication and convincing skills.
- Basic knowledge of English, Hindi, and Punjabi.
- Valuable telephone etiquette and professional behaviour.
- Basic computer knowledge.
- Ability to handle clients politely and confidently.
- Previous telecalling, customer service, or sales experience will be an advantage.

Working Hours: 9:30 AM to 6:00 PM

Location: Ludhiana, Punjab

📌 Telecaller (Ludhiana)
🏢 BRIGHTWAY VISA CONSULTANTS
📍 Ludhiana