Job SummaryWe are looking for an energetic and customer-focused Retail Counter Sales Executive to handle walk-in customers, understand their requirements, explain products, generate sales, and provide excellent customer service. Typical retail counter-sales work includes customer assistance, product recommendations, billing, product display, stock support, and achieving sales targets.
- Key ResponsibilitiesGreet and assist customers professionally at the retail counter.
- Understand customer requirements and recommend suitable products.
- Explain product features, perks, pricing, offers, and schemes.
- Handle customer queries and resolve basic complaints.
- Achieve daily/monthly sales targets.
- Promote upselling and cross-selling of products.
- Maintain proper product display and counter presentation.
- Ensure availability and proper arrangement of stock.
- Support billing and payment transactions accurately.
- Coordinate with the store/inventory team for stock replenishment.
- Maintain cleanliness and discipline at the sales counter.
- Maintain good customer relationships and encourage repeat purchases.
- Follow company policies, SOPs, and store guidelines.
- Required SkillsGood communication and customer-handling skills.
- Basic sales and convincing ability.
- Good product knowledge and willingness to learn.
- Basic calculation and billing knowledge.
- Ability to work in a retail/store environment.
EligibilityQualification: 12th Pass or above
Experience: 6 Months – 3 Years in Retail Sales / Counter Sales / Store Sales / Customer Handling preferred.