- Air, Rail & Bus ticket booking
- Ticket cancellation & refund follow-up
- Customer queries and WhatsApp handling
- Fare checking and sharing suitable options
- PNR/ticket details verification
- Sending tickets and booking details to customers
- Maintaining basic booking records
- Coordinating with customers and the office team
Required Skills
Good computer knowledge
- WhatsApp Business & Email handling
- Basic Excel knowledge
- Valuable communication skills
- Fast and accurate data entry
- Travel ticketing experience preferred
- Responsible and customer-friendly attitude
ImportantCandidates with previous Travel Agency / Ticketing experience will be preferred.