We are seeking a dedicated Hardware Support Engineer responsible for the installation, maintenance, and troubleshooting of electronic attendance and access control systems. The ideal candidate will provide hands-on support to clients, ensuring smooth operation and functionality of our products.
Key Responsibilities:
- Installation and Commissioning: Install and configure attendance and access control systems, including biometric / RFID devices and related hardware.
- Hardware Setup: Mount devices, fix locks, lay cables, and ensure all installations meet quality and safety standards.
- Troubleshooting and Maintenance: Diagnose and resolve hardware issues on-site and remotely through phone or email support.
- Client Support: Provide timely support to clients, including in office visits, remote sessions, and technical guidance as needed.
- Site Surveys and Testing:
Conduct site surveys to assess installation requirements, perform product testing, and deliver client training sessions as required.
RequirementsQualifications and Skills:
- Education: Diploma in Electronics or I.T.I. in Electronics.
- Experience: 2-6 years in the installation and maintenance of electronic systems; experience with CCTV and biometric devices is an advantage.
- Technical Skills: Basic understanding of electronics, including soldering, multimeter use, drilling, cabling, and LAN crimpi.
- Languages: Proficiency in English, Kannada and Hindi (preferred).
- Mobility: Willing to travel within Bengalore/Karnataka location and to surrounding outstation cities for fieldwork. Candidate having Bike will be preferred.