Receivables Executive

SNO.OBJECTIVEWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure

1Timely follow-up of non-delinquent cases & resolution
X Bucket Efficiency35%
X - Bucket Efficiency (Annexure - 1)

2Timely follow-up of delinquent cases, and ensure higher resolutions25%
% of Potential fresh NPA and above as per allocation (Annexure - 2)

3To ensure collection of over due charges20%
As per annexure 3

4Contact recording updation10%
As per annexure 4

5Timely collection and deposition of payment10%
As per annexure 5

Annexure - 1 - Bucket Efficiency (* Last 12 months average or last 3 months average, whichever is higher)
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
X Bucket - Efficiency (Average)>97%95.1 - 97.0%94.1 - 95.0%92.1 - 94.0%<92%

Annexure - 2 - Potential Fresh NPA resolution % (12 month average or last 3 months average whichever is lower)




Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
Potential Fresh NPAResolution % in POS<90%85% - 90%80%-85%75%-80%>75.0%

Annexure - 3- Charges collection on live cases
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Valuable)1
(Adequate)
Charges collection120%100%90%80%70%

Annexure -4- Contact recording
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
Contact recording90%80%75%60%50%

Annexure - 5- Adherence to timelines - Depostion
Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)
Timeliness of collectionssame dayWithin 24 hourswithin 48 hrswithin 72 hrs> 72 hrs

📌 Receivable Executive (India)
🏢 equitas small finance bank
📍 India