Job Description Role Summary
n We are looking for a dynamic and client-focused Account Manager with proven experience in the Staffing industry- Domestic markets, particularly in handling Contract-to-Hire (C2H) requirements. The ideal candidate will be responsible for managing key client accounts, driving account growth, strengthening client relationships, and acting as the Point of Contact for all recruitment-related activities.
n Key Responsibilities
n n Manage and grow assigned client accounts within the staffing business.
n Act as the Single Point of Contact for clients(Domestic), ensuring seamless communication and service delivery.
n Build and maintain strong relationships with hiring managers, stakeholders, and procurement teams.
n Conduct regular client meetings to understand hiring plans, business requirements, and workforce needs.
n Drive account mining by identifying new business opportunities, additional hiring requirements, and cross-selling staffing services.
n Collaborate closely with delivery and recruitment teams to ensure timely closure of C2H positions.
n Monitor hiring pipelines, submission quality, interview schedules, offer management, and onboarding.
n Ensure adherence to client SLAs, TAT, and quality metrics.
n Resolve client escalations promptly and maintain a high level of customer satisfaction.
n Prepare and present account reviews, hiring dashboards, hiring forecasts,



and business updates to clients and internal leadership.
n Negotiate commercial terms, resource deployment timelines, and contract-related discussions whenever required.
n Work towards revenue growth, account profitability, and client retention.
n n Required Skills & Experience
n n 15+ years of experience in the Staffing industry (Domestic markets)
n Hands-on experience managing Contract-to-Hire (C2H) staffing engagements.
n Strong experience in client relationship management and account management.
n Proven expertise in conducting client meetings and stakeholder management.
n Experience in account mining, farming existing accounts, and identifying business expansion opportunities.
n Excellent understanding of end-to-end recruitment lifecycle and staffing operations.
n Strong communication, negotiation, and presentation skills.
n Ability to coordinate with internal recruitment/delivery teams to ensure successful closures.
n Positive analytical skills with experience in MIS reporting and account performance tracking.
n Ability to manage multiple client accounts simultaneously.
n n Preferred Qualifications
n n MBA/PGDM or Bachelor's degree in Business Administration, Human Resources, or a related field.
n Experience working with enterprise clients in the IT staffing industry.
n Familiarity with ATS, CRM, and recruitment management tools.
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📌 Key Account ManagerH Hiring)- Domestic Staffing (Bengaluru)
🏢 Artech
📍 Bengaluru