Job Description Role: Team Lead (D365 CRM Functional)
n Location: India/USA/UK
n Role Summary
n The Functional Lead will be responsible for managing end-to-end delivery across multiple projects and clients, ensuring timely execution, quality delivery & resource optimization. The role involves leading delivery teams, managing stakeholder communication, and driving operational excellence.
n Roles & Responsibilities
n • Manage end-to-end delivery of multiple Microsoft Dynamics 365 CE projects across clients and business units.
n • Serve as the primary point of contact for delivery-related discussions with clients and stakeholders.
n • Lead project planning, resource allocation, task assignments, and ensure timely execution of deliverables.
n • Participate in requirement gathering, solution discussions, and design workshops with business users.
n • Provide guidance on Dynamics 365 CE best practices, implementation approaches, and integration considerations.
n • Work closely with functional and technical teams to ensure solutions align with business requirements.
n • Monitor project progress, delivery metrics, risks, issues, and escalations; Conduct regular project reviews and client status meetings.
n • Support effort estimation, resource planning, and project governance activities.




n • Oversee release management, change management, and deployment processes.
n • Ensure effective coordination among cross-functional teams including development, BI, and support teams.
n • Review and support solution architecture, integrations, and overall CRM implementation lifecycle.
n • Possess working knowledge of Dynamics 365 CE modules such as Sales, Customer Service, Marketing, and Field Service.
n • Maintain awareness of Power Platform capabilities including Power Apps, Power Automate, and Dataverse.
n Skills & Qualifications
n • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
n • Proven experience in managing multiple projects and teams.
n • Robust leadership, stakeholder management, and client-facing skills.
n • Good understanding of project delivery methodologies and resource planning.
n • Working knowledge of Microsoft Dynamics 365 CE modules and CRM implementation lifecycles.
n • Basic understanding of solution architecture, integrations, Dataverse, and Power Platform components.
n • Ability to manage priorities, risks, and deadlines effectively.
n • Excellent communication, reporting, and problem-solving skills.

📌 Senior Functional Consultant (Ahmedabad)
🏢 DynaTech Systems
📍 Ahmedabad