Job Description We are looking for a detail-oriented Visa & OCI Processing Specialist to handle all visa applications, OCI (Overseas Citizenship of India) card processing, passport services, and related immigration documentation. This is an offshore role supporting our US-based travel agency. The ideal candidate will have prior experience in visa and immigration paperwork, solid attention to detail, and excellent communication skills to coordinate with clients and consulates.
n Key Responsibilities
n n Process OCI new applications, renewals, and miscellaneous services end-to-end
n Handle Indian visa applications (tourist, business, e-visa, conference, etc.)
n Manage US passport renewals and recent applications for clients
n Process visa applications for other countries (UK, Canada, Schengen, etc.)
n Track application statuses and provide timely updates to clients
n Coordinate with consulates, VFS Global, BLS International, and CKGS
n Ensure all documentation is complete, accurate, and submitted before deadlines
n Maintain organized digital records of all applications and client files
n Handle client queries via email, WhatsApp, and phone regarding visa/OCI status
n Stay updated on changing visa policies, travel advisories,



and immigration rules
n Prepare and review supporting documents (cover letters, itineraries, financial docs)
n Process attestation and apostille services as needed
n n Requirements
n n Minimum 4 years of experience in visa processing or immigration services
n Strong knowledge of OCI application process and Indian consulate procedures
n Familiarity with VFS Global, BLS International, and CKGS portals
n Excellent written and verbal English communication
n High attention to detail — visa applications have zero tolerance for errors
n Proficiency in MS Office, Google Workspace, and CRM tools
n Ability to work independently with minimal supervision
n Comfortable working US business hours or with significant overlap
n Prior experience in a travel agency environment is a strong plus
n n Preferred Qualifications
n n Experience in processing Schengen, UK, and Canada visa applications
n Knowledge of US immigration forms (DS-160, etc.)
n Experience with passport attestation and document legalization
n Multi-lingual skills (Hindi, Gujarati, or other Indian languages)
n

📌 Visa & OCI Processing Specialist (US NIGHTSHIFT) (Raigarh)
🏢 AKSHAR TRAVELS
📍 Raigarh