Job Description Title: VP: P&C; Insurance Broking
n Candidate Specification & Job Description:
n 22+ years of overall experience with 8-10+ years of experience in P&C; Insurance Brokerage industry, preferably US geography.
n Managing a large span of resources
n Experience in handling Accounts receivable and Payables work will be added advantage.
n Ability to meet deadlines & drive results.
n Ability to organize and prioritize multiple tasks in a fast-paced environment.
n Robust written and oral communication skills
n Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
n Ability to utilize and be proficient in broker management systems
n Review/ Audit items processed by the team and provide feedback maintain and improve the quality
n Independently investigate, research,
and resolve issues as they relate to their assigned clients
n Act as main, day to day point of contact for clients, respond both professionally and promptly to all inquiries
n Ensure that the scale-up & productivity goals for the team are met, including service level, utilization, and customer satisfaction
n Facilitate generation of ideas, analyse operational risks, address customer escalations and work with other leads to mitigate risks and establish common goals to deliver value to the business.
n Stays abreast of changes in the insurance industry and other external conditions that may impact clients