20 Aug
|
Housr
|
Gurugram
Job Description Executive Trainee – Front Office
n Location: Gurgaon / Hyderabad
n Role Overview
n As an Executive Trainee – Front Office, you will serve as the face of Housr, ensuring every resident and guest experiences exceptional service from the moment they walk through our doors. This role offers hands-on exposure to front office operations, resident engagement, and hospitality management, making it an excellent prospect for individuals looking to build a long-term career in the hospitality industry.
n Key Responsibilities
n n Welcome residents, guests, and visitors with warmth, professionalism, and courtesy.
n Manage resident check-ins, check-outs, room allocations, and documentation efficiently.
n Handle resident queries, requests, and concerns while ensuring prompt and satisfactory resolution.
n Coordinate with Housekeeping, Maintenance, Sales, and other internal teams to ensure seamless service delivery.
n Conduct property tours for prospective residents and assist the sales team with walk-in inquiries.
n Maintain accurate records of resident information, visitor logs, and operational reports.
n Ensure the reception area and common spaces reflect Housr's premium hospitality standards at all times.
n Follow company policies, operational SOPs, and quality standards.
n Support day-to-day operational activities and contribute to enhancing the overall resident experience.
n n Eligibility
n n Bachelor's degree in any discipline (Hospitality or Hotel Management preferred).
n Fresh graduates are encouraged to apply.
n Candidates with up to one year of experience in hospitality, customer service, retail, aviation, or any client-facing role are also welcome.
n n Desired Skills & Competencies
n n Excellent verbal and written communication skills.
n Professional appearance with strong interpersonal skills.
n Customer-first approach with a positive attitude.
n Ability to multitask and perform effectively in a dynamic environment.
n Strong problem-solving and coordination abilities.
n Basic knowledge of Microsoft Office and Google Workspace.
n Willingness to work in rotational shifts, weekends, and holidays, as per business requirements.
n n What We're Looking For: We're looking for individuals who demonstrate:
n n A polished and professional personality.
n Confidence in interacting with people from diverse backgrounds.
n A passion for hospitality and delivering exceptional customer experiences.
n A willingness to learn, adapt, and grow.
n A collaborative mindset and strong team spirit.
n n Interested candidates can share their updated resume at with the subject line:
n Application for Executive Trainee – Front Office | Preferred Location (Gurgaon/Hyderabad)
📌 Executive Trainee (Gurugram)
🏢 Housr
📍 Gurugram