Languages Required: Proficiency in any two of the following - Gujarati, Marathi, Hindi, or English (one must be a regional language)
About the Role:
Kogta Financial is looking for a dynamic and customer-friendly Bilingual Tele Caller Executive to join our growing team. If you have excellent communication skills and a passion for customer service, this role is perfect for you!
Key Responsibilities:
- Make outbound/inbound calls to potential and existing customers.
- Generate leads and contribute to business growth.
- Understand customer needs and provide appropriate solutions.
- Maintain professionalism and quality in service while achieving targets.
- Ensure smooth coordination with cross-functional teams.
- Escalate complex queries to the relevant department when necessary.
- Build strong customer relationships and enhance engagement.
- Participate in training programs to improve skills and performance.
What We re Looking For:
- Prior experience in the financial industry will be an advantage.
- Strong listening and problem-solving skills.
- A positive, self-driven, and team-oriented attitude.
- Familiarity with CRM tools and customer engagement strategies.
Why Join Us
- Competitive salary and performance-based incentives.
- Supportive and dynamic work setting.
- Opportunity to grow with one of the leading NBFCs.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.