Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use.
Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles.
Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion.
Customer Onboarding and Offboarding: Assist in the onboarding process for current customers and ensure a smooth offboarding experience when rentals are returned.
Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience.
Inventory Management: Support inventory tracking and management,
ensuring vehicle availability and coordinating replenishments when necessary.
Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational.
Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations.
Compliance and Safety: Ensure compliance with safety regulations and company policies,
maintaining cleanliness and organization at rental locations.
Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly