Voice Process (Hyderabad)

Voice Process (Hyderabad)

20 Aug
|
Naukri e-Hire
|
Hyderabad

20 Aug

Naukri e-Hire

Hyderabad

Roles and Responsibilities :

- Handle inbound calls from international clients, providing excellent customer service and resolving their queries efficiently.

- Process client requests, respond to emails, and maintain accurate records of all interactions.

- Identify opportunities to upsell/cross-sell relevant products or services based on client needs.

- Escalate complex issues to senior team members when necessary.

Job Requirements :

- 1-3 years of experience in BPO/Call Centre environment with an emphasis on international voice process (inbound).

- Strong communication skills for handling high-volume calls with accuracy and professionalism.

- Ability to work effectively in a fast-paced setting with multiple priorities simultaneously.

📌 Voice Process (Hyderabad)
🏢 Naukri e-Hire
📍 Hyderabad

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