Customer Service Representative

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted today

Fresher Job

Be an early applicant

About the job

Contact - Hr SHUBHI SENGAR - (phone hidden) JOB SUMMARY:

JOB SUMMARY :

- Shift Timing: 10 Am-7 Pm
- Salary Budget: Fresher - 2.55 LPA - 3 LPA
- Experienced get hike on their Last CTC or max 4.2LPA.
- Language Proficiency: Good command over English (spoken).

Key Responsibilities:

- Handle incoming calls and respond to customer queries in a timely and professional manner.
- Make outbound calls to customers for follow-ups, feedback, or information updates.
- Resolve product/service-related issues effectively, escalating when necessary.
- Maintain a high level of customer satisfaction by providing accurate information and support.
- Document all customer interactions and update CRM systems.
- Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
- Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:





- Under Graduates & Graduates are welcome. Freshers can also apply.
- 04 years of experience in customer support (voice process).
- Excellent verbal communication skills in English.
- Good listening skills, patience, and empathy when dealing with customers.
- Basic computer knowledge (MS Office, Email, CRM tools).

Interested candidates can share their CVs with [email protected] or Call on (phone hidden)

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Representative - Fresher (Haryana)
🏢 Policybazaar.com
📍 Haryana