About the CompanyMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.About the RolePosition: International Voice ProcessExperience: 0.6 Months - 4 yearsJob Location:



ChennaiResponsibilities- Reviewing recent orders for accuracy and completeness- New order processing on a web-based system- Customer enquiry clarifications- Maintain service levels and high levels of accuracy- Placing orders with our partners on a web-based order processing system- Monitoring the status of these orders, taking appropriate action depending on the status- Maintaining a high level of accuracy with respect to all activities- Ensuring that customer requirements are met on a timely basis- Maintaining accurate records of activities in our own internal systemsQualificationsAny DegreeRequired Skills- Minimum 6 months call center experience- Minimum 12 months customer service experience- Excellent overall tenure in job history- B2+ English level- 30 Words per minute- Basic Computer Knowledge- Retail Experience - BonusPay range and compensation package[Pay range or salary or compensation]Equal Opportunity Statement[Include a statement on commitment to diversity and inclusivity.]

📌 Customer Service Senior Analyst (Chennai)
🏢 Accenture
📍 Chennai