- Monitor PKWARE & Cyera data scanning and classification jobs for errors and failures.
- Provide first-line support for data classification rules and access management issues.
- Troubleshoot data tagging, encryption, and policy enforcement failures.
- Perform regular patching, software updates, and security compliance checks.
- Ensure SLA adherence by proactively managing system performance and issue resolution.
- Assist users with data discovery & security configuration issues.
- Escalate complex issues to L3 engineering teams and vendor support. Skills & Qualifications: - 2-5 years of experience in application support with a focus on data classification and security frameworks.
- Hands-on experience with PKWARE SecureData & Cyera platforms.
- Knowledge of SQL, Regex, and scripting (Python, PowerShell) for automation is a plus.
📌 Pkware & Cyera – Data Scanning & Classification Support (Hyderabad)
🏢 NCR Atleos
📍 Hyderabad
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