Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.About Atos GroupAtos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.Location: Mumbai / BangaloreExperience: 6+ Years Overall | Minimum 5+ Years of Fortinet Firewalls, Akamai Web Application Firewall (WAF) experienceEmployment Type: Full-TimeShift: 24x7 Operations SupportRole OverviewWe are seeking an experienced Associate Manager – Network & Security Operations to lead a team responsible for managing and securing enterprise network and security infrastructure. The ideal candidate will have robust hands-on expertise in Fortinet Firewalls, Akamai Web Application Firewall (WAF), Check Point Security Technologies, Server Load Balancers, and Zscaler Proxy, along with proven leadership capabilities in a 24x7 managed services environment.This role requires a technically strong leader who can guide teams, manage escalations, drive operational excellence, support customer engagements, and ensure adherence to SLAs,



security standards, and compliance requirements.Primary Skills RequiredFortinet FirewallsAkamai Web Application Firewall (WAF)Check Point FirewallsIPS BladeThreat Prevention BladeAntivirus & Anti-Bot BladeServer Load BalancersZscaler ProxyRouting & Switching ConceptsSecurity Operations and Incident ManagementSecondary SkillsIntrusion Prevention Systems (OT IDS)Network Access Control (NAC)Security Technology Evaluation & RecommendationsRisk Assessment ManagementKey ResponsibilitiesTeam Leadership & Operations ManagementLead and mentor a team of security and network engineers in a 24x7 support environment.Manage shift rosters, resource planning, and conflict resolution.Provide guidance and support for technical escalations.Ensure operational efficiency and continuous service improvement.Security & Infrastructure ManagementReview and approve firewall requests with appropriate security recommendations.Oversee administration and support of Fortinet, Check Point, Akamai WAF, Zscaler, and Load Balancing solutions.Investigate security incidents and implement preventive measures to avoid recurrence.Monitor security alerts, malware incidents, and asset monitoring notifications, ensuring SLA adherence.Governance, Risk & ComplianceTrack and drive closure of Risk Assessment action items.Support closure of observations identified during:ISO AuditsConfiguration AssessmentsVulnerability AssessmentsInternal & External Penetration TestsEnsure compliance with security policies, standards, and procedures.Change & Service ManagementValidate and approve Change Requests submitted by team members.Review operational reports and ensure timely submission within agreed SLAs.Review daily, weekly,



and monthly operational checklists and reports.Maintain accurate reporting and governance dashboards.Customer Engagement & Technical AdvisoryParticipate in customer Proof of Concepts (POCs) and provide technical sign-off.Deliver value-added recommendations during customer engagements.Evaluate and recommend new technologies relevant to enterprise security environments.Define transition and handover plans for onboarding or offboarding technologies and services.Documentation & Process ImprovementReview and enhance Standard Operating Procedures (SOPs), Knowledge Base articles, and operational processes.Ensure process standardization and continuous improvement across services.Maintain technical documentation and operational governance artefacts.Platform OversightReview reports and changes related to:Active DirectoryDNSDHCPWindows Patch ManagementEnsure adherence to established operational and security standards.Required QualificationsBachelor's Degree in Computer Science, Information Technology, Cyber Security, or related field.Minimum 10+ years of IT Infrastructure/Security experience.Minimum 5+ years of experience leading technical teams.Strong understanding of enterprise network security architecture and operations.Experience working in Managed Services or Global Delivery environments.Excellent stakeholder management, communication, and leadership skills.Preferred CertificationsFortinet NSE CertificationsCheck Point CCSA / CCSEAkamai Security CertificationsZscaler CertificationsCCNP Security / Cisco CertificationsITIL FoundationCISSP, CISM, or equivalent security certifications (preferred)What We're Looking ForStrong leadership and people management skills.Ability to manage critical incidents and escalations.Customer-focused mindset with excellent problem-solving abilities.Proven experience driving operational excellence and SLA compliance.Strategic thinking combined with hands-on technical expertise.Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.Choose your future. Choose Atos.

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