International Voice Process Premium Customer Support
Location: Manyata / Whitefield, Bangalore
Shift: Night Shift (US/UK Process)
CTC: 3.5 5.5 LPA + Incentives
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We are hiring Customer Support Executives for a Premium International Voice Process. This is an excellent opportunity for candidates with solid communication skills who are passionate about delivering exceptional customer service.
Roles & Responsibilities
- Handle inbound customer interactions professionally.
- Verify customer information and resolve queries on the first contact.
- Escalate complex issues to the appropriate teams when required.
- Maintain accurate customer records in CRM systems.
- Meet quality, productivity, CSAT, and AHT targets.
Eligibility
- Freshers and experienced candidates can apply.
- Excellent English communication skills.
- Willing to work in US/UK night shifts.
- Basic computer knowledge is required.
Benefits
- CTC: 3.5 5.5 LPA + Performance Incentives
- Night Shift Allowance
- Cab Facility (as per company policy)
- 5-Day Working Week
- Career Growth Opportunities
Call Nishath (phone hidden) If you're unable to connect with Kulsum , don't worry! Our team of 50+ dedicated recruiters is available to assist you with the application process and help you find the right opportunity. JobSHop (phone hidden)