Job Description Customer Support Executive – US Healthcare (Inbound Voice)
n - Location
n Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
n Shift & Schedule
n - Night Shift aligned with U.S. time zones
n - Days Off: Fixed weekends – Saturday & Sunday
n - Rotation: Monday to Friday workweek
n About the Role
n As a part of our US healthcare support team, you will:
n - Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
n - Resolve queries professionally and accurately, ensuring timely issue resolution.
n - Listen actively, empathize, and provide clear, personalized support.
n Requirements
n - Strong communication skills in English (verbal & written), preferably US accent-neutral.
n - Minimum 12th pass; graduation or diploma is a plus.
n - Comfortable working night shifts in U.S. time zones.
n - Preferred: Fresher/Prior experienced, All are welcome.
n Compensation & Perks
n - In-hand Salary: ₹15,000–₹19,000 per month
n - Travel Allowance + Subsidized Meals
n - Free Cab Drop after night shift
n - Attendance Bonus: ₹1,000 per month
n - Annual Performance Bonus: Up to ₹15,000
n - PF & ESI coverage
n How to Apply
n Interested candidates are encouraged to apply immediately:
n Call or WhatsApp: HR Neha 85850 00134
📌 Customer Service Representative (Kolkata)
🏢 Career comfort
📍 Kolkata
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