Job Description Job Description: DGM – O&M;
n Location: Pune
n Employment Type: Full-time
n Experience: 15+ Years
n Qualification: BE/B.Tech (Mechanical / Chemical / Civil / Environmental)
n About the Company
n Aquatech is a global leader in water purification and critical minerals processing technologies. With over four decades of experience, the company provides solutions in water reuse, desalination, and zero liquid discharge across 60+ countries. Headquartered in the United States, Aquatech's Asian headquarters is based in Pune, India.
n Key Responsibilities
n Service Operations Management
n n Oversee service activities for all Domestic O&M; service contracts across India.
n Support renewal of existing service contracts and identify service growth opportunities.
n Ensure adherence to KPIs, operational excellence, and service commitments.
n Monitor operating costs, account receivables, and Budget vs Actual performance.
n n Customer & Account Management
n n Manage key customer accounts and maintain strong customer relationships.
n Develop and sustain positive customer references and lighthouse accounts.
n Address customer concerns and ensure timely resolution of operational issues.
n n Technical Support
n n Provide technical services support to execution teams for all technical matters.
n Guide teams on process optimization, troubleshooting, and operational improvements.




n Support project and service teams in resolving complex technical challenges.
n n Financial & Commercial Management
n n Monitor account receivables and support timely revenue realization.
n Ensure seamless cash outflow disbursements to suppliers within IWS.
n Support cost optimization initiatives and commercial compliance.
n n Site Audits & Compliance
n n Conduct site audits as and when required for existing customers and new prospects.
n Ensure compliance with operational, quality, and safety standards.
n Review audit findings and recommend corrective actions for continuous improvement.
n n Training & Development
n n Conduct technical and operational training programs to enhance team capabilities.
n Promote knowledge sharing and best practices across service locations.
n n Must-Have Skills & Experience
n n 15+ years of experience in O&M;, technical services, service operations, or water treatment projects.
n Strong experience in managing multi-location service contracts and customer accounts.
n Proven expertise in technical support, site audits, and operational excellence.
n Experience in budgeting, cost control, receivables management, and contract renewals.
n Solid customer management, leadership, and stakeholder management skills.
n Willingness to travel across project and customer sites as required.
n

📌 Deputy General Manager Operations (Pune)
🏢 AQUATECH SYSTEMS (ASIA) PRIVATE
📍 Pune