Job Description About the Company
n n Job Level: JL3A – Process Specialist-Order Management
n Package-5.5lpa.
n Experience-3yrs +
n Face interview Face Interview Only
n NIGHT US SHIFTS
n SAP IS COMPULSORY
n n Responsibilities/ Skills:
n n Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts
n Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
n ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
n Tool Knowledge: Working knowledge of SNOW will be added advantage
n Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
n Technical Skills: Proficient in MS Office, especially Excel.
n Flexibility: Willingness to work in any shift and from an office workplace.
n Communication:



Booking Orders and conveying complex information to stakeholders through clear written and verbal communication
n Training
n Identify training needs by evaluating strengths and weaknesses
n Translate requirements into trainings that will groom employees for the next step of their career path
n Ability to design and develop training manuals, and course materials
n Ability to provide process training to a team
n Manage structured learning sessions and monitor their quality results
n n Key Requirements:
n n Ready to work from office all days
n Flexible working in any shift
n Excellent communication skills, both written and verbal.
n Strong analytical and problem-solving skills.
n Attention to detail and accuracy.
n Ability to work independently and collaboratively.
n n Desired Requirements:
n n Experience in the shipping industry.
n

📌 Order Management (Immediate/3+yrs/f2f) (Pune)
🏢 Innova ESI
📍 Pune