- Outbound Calls:Initiate calls to prospects and existing customers to promote products or services, generate interest, and secure sales or appointments.
- Inbound Calls:Handle incoming customer inquiries, provide information, and address complaints or concerns in a professional manner.
- Lead Generation:Identify and follow up on leads, effectively converting prospects into customers by highlighting product perks and features.
- Customer Relationship Management:Maintain accurate records of customer interactions, update CRM databases, and ensure customer satisfaction.
- Sales & Engagement:Meet daily/weekly call targets and sales or engagement goals, and contribute to overall team performance.
- Market Research:Gather customer feedback and data to identify trends and relay insights to relevant departments.
- Documentation & Reporting:Maintain call logs, MIS reports, and provide updates on activities to team leaders.
📌 Telecalling Executive (Chennai)
🏢 Iswarya Fertility Center
📍 Chennai
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