We are looking for a confident, warm and result-oriented Telecaller to support admissions across the Amity Group of Schools . The role will involve interacting with prospective parents, understanding their requirements and guiding them through the admission process.
Key Responsibilities
- Make outbound calls to prospective parents and admission enquiries.
- Follow up with leads generated through digital campaigns, website enquiries and other sources.
- Provide accurate information about Amity schools, programmes, curriculum and admission procedures.
- Understand parents’ requirements and recommend the relevant school/programme.
- Schedule campus visits and counselling appointments.
- Maintain regular follow-ups and update lead status in the CRM/database.
- Coordinate with the admissions and school teams for timely follow-up.
- Achieve daily/weekly calling and lead-conversion targets.
- Ensure every parent interaction is professional, courteous and informative .
Key Skills
- Excellent communication and interpersonal skills.
- Pleasant, confident and persuasive telephone manner.
- Good listening and follow-up skills.
- Ability to handle parent queries patiently and professionally.
- Basic knowledge of MS Office/CRM tools.
- Prior experience in school admissions, education, telecalling or counselling will be preferred.
- Fluency in English and Hindi is essential.
Experience: 1–3 years preferred Qualification: Graduate in any discipline
Work Location: Defence Colony, New Delhi
Employment Type: Full-time
What We’re Looking For:
- Someone who can be the first warm and qualified point of contact for parents , represent the Amity brand effectively and convert enquiries into meaningful admission conversations.
📌 Tele Caller (Delhi)
🏢 AMITY GROUP OF SCHOOLS
📍 Delhi
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